Reference

How o1d105 Handles Your Personal Data

This Privacy Policy sets out exactly what data o1d105 collects when you open an account, how we use it, and the controls you hold over it.

Data collected only for account operationUPI, Paytm, PhonePe payment data encryptedYour right to access or delete dataContact us anytime to request changesApplies where local law permits
o1d105 How o1d105 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about this Privacy Policy, want to correct information we hold, or need to request deletion of your account data, our support team is reachable through the channels…

Email Support Send a written data request or policy question to our dedicated privacy email. We log every request and respond with a reference number so you can track progress through to resolution.
Live Chat Open the chat widget from any page on o1d105.com to speak with a support agent directly. For data requests raised in chat, we escalate to our data team and follow up by email with confirmation.
Account Help Centre The Help Centre on o1d105.com hosts answers to common privacy questions. You can also submit a formal data request form there, which goes directly to the team handling account data queries.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Beyond collecting only what is necessary, we apply specific technical and procedural controls to keep your data safe across storage, transit, and access.

Encryption in Transit

All data moving between your device and o1d105.com is encrypted using TLS. This covers login credentials, payment identifiers for UPI or Paytm, and any documents you upload for account verification.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences from the settings panel; rejecting analytics cookies does not affect account access.

Account Security

Your account password is stored as a one-way hash — we cannot read it, only verify it. We also flag unusual login locations and can freeze an account at your request if you suspect unauthorised access.

Data Retention

We keep account data for as long as your account is active and for a period afterwards as required by applicable Indian financial regulation. Once retention periods expire, data is deleted from live systems and backups on a rolling schedule.

Third-Party Processors

Payment gateways handling PhonePe, Paytm, and UPI transactions process only the transaction metadata they need. Each processor signs a data-processing agreement committing them to standards consistent with this policy.

Your Right to Correct or Delete

You can request correction of inaccurate data or deletion of your account data at any time. We will confirm receipt within two business days and complete the action within the timeline required by applicable law.

Frequently Asked Questions About Your Privacy

The questions below address what we collect, how long we keep it, how your payment data is treated, and what steps to take if you want to access or remove your information. If your question is not listed here, reach our support team via live chat or email.

We collect your name, email address, mobile number, and date of birth at registration. When you make a deposit via UPI, Paytm, or PhonePe, we also record the transaction reference — but not your full payment credentials or bank account number.

We store only the transaction reference and amount returned by the payment gateway. Full UPI VPA details and Paytm wallet credentials are processed by the gateway, not stored on our systems, reducing the data footprint we hold on your payments.

After account closure, we retain transaction records and identification data for the period required by applicable Indian financial regulations. Once that period lapses, the data is permanently removed from our live databases and backup cycles.

Yes. Email our support team or submit a request through the Help Centre on o1d105.com. We will compile and send you a summary of the personal data we hold, typically within five business days of receiving a verifiable request.

Submit a deletion request via email or the Help Centre form. We will verify your identity, confirm receipt within two business days, and process the deletion within the timeframe permitted by applicable law, informing you when it is complete.

We do not sell or share your personal data with third-party advertisers. Payment processors — for UPI, Paytm, and PhonePe transactions — receive only the transaction data needed to complete a transfer and are contractually bound to this scope.

Reach out to our support team by email or live chat. For formal data-related complaints, you may also refer the matter to the relevant Indian data-protection authority if you feel your concern has not been addressed to your satisfaction.